JCB Service, responsible for providing replacement parts, aims to support 95% availability of all requests within 24 hours through its global distribution network. 3T partner with JCB in the UK , France, Czech and US parts centre providing global transport solutions for JCB.

Services

  • Full systems integration
  • Parts database
  • Carrier tenders & selection
  • Carrier labeling
  • Carrier performance management & SLA
  • Track & trace
  • Delivery confirmation
  • Proof of delivery
  • Invoice audit
  • Business intelligence
  • Green house gas reporting
  • Continuous improvement
Having worked with 3t in a previous company, I had no hesitation in seeking their expertise to review, implement and then ultimately manage our European transport. Through a process driven approach and applying their extensive European logistics knowledge, 3t have made significant reductions in our transport cost, whilst at the same time enhancing our service levels and offerings to our dealers.
They have also importantly enabled us to fully understand our transport cost activity with bespoke reports allowing us to drill down through many different levels and even more recently incorporating the CO2 reporting of our European outbound shipments. Through a web portal access, we have also been able to give our dealers a much improved visibility allowing them to see their order status from the point of placing the order through the different stages of the warehouse process to the point of delivery.
Chris Buckler – Operations Director, JCB Service